Payment Services

Billing options designed to help you manage your energy services.

Co-op FlexPay

Contact our Service Department at extension #1800 to enroll in Co-op FlexPay.

Automatic Bank Draft / Paperless Billing

  • Sign up for ACH (automatic bill deductions) and our paperless E-bill option to receive a $1 monthly credit.
  • Contact us at extension 1810 or complete the Automatic Bank Draft Form .

Levelized Billing Program

  • Available to residential members at current locations for 12 months or longer
  • Sign up from April 1 through October 31 each year

Who is Eligible

Residential members with Post-pay accounts
Members with a minimum of 12 month payment history at current service location

How it Works

Levelized billing is not a discount; you pay for every kilowatt-hour used
Monthly reviews may adjust the payment amount based on the formula and any outstanding balance
Participants must pay within the 10-day grace period, with no split or partial payments
Responsibility for outstanding balances if removed from the program or terminating electric service

How to Participate

Sign-ups for this program begin on April 1st and continue through October 31st each year
Come by the Co-op or contact us for a form which must be signed and returned to AEC
You may call extension #1141 or #1820 for additional details

Levelized Billing Calculation

Monthly reviews involve using this formula along with any outstanding balance, and adjustments are made as needed.
Calculate using the previous 12 months’ kWh usage.
Multiply by the current retail rates.
Further multiply the result by 1.05.
Add the base customer charges.
Divide this total by 12 months to determine your Levelized Billing amount.
For further information about the Levelized Billing option, contact extension #1810.

Levelized Billing Program Cancellation

The meter will continue to be read each month, and the member’s actual usage will be used to reconcile their account. The Levelized Billing Program is subject to cancelation at any time due to:
  • Termination of electric service by the customer
  • Failure to make any payment within 10 days after the due date
  • Upon request by either party

Pay Online with SmartHub

  • Make payments, check usage, etc.
  • 24 hours per day availability
  • Processes payment in real time
Click here make a payment through SmartHub.