Principals & Policies
Taken together, the following three statements represent Appalachian Electric Cooperative’s (AEC) guiding principles. They form our corporate culture and the climate in which we conduct our business. They say who we are and what we’re about. They capture the things we care about and believe in. They point us toward the future and inspire us to be our very best.
AEC Bylaws (PDF)Our Mission
To transform our communities and empower our members by providing safe, cost-effective, and reliable essential services.
Our Core Statements
- AEC is owned by those we serve.
- AEC is leading the way with dependable power, member care and exceptional value.
- AEC is enhancing our communities through innovative energy solutions and game-changing fiber services.
- AEC is here to make your life better.
Our Rules and Regulations
AEC Rules & Regulations – Policies (PDF)
Other Important Documents
AEC Regulatory Statement (PDF)
Privacy and Confidentiality – Policy 3160 (PDF)
Website Terms of Use – Policy 3160 Appendix A (PDF)
Social Media Use – Policy 3160 Appendix B (PDF)
AEC Medical Form – Form 261 (PDF)
Residential Deposit – Policy 1220 (PDF)
Commercial Deposit – Policy 1230 (PDF)
Electric Service Termination – Policy 1330 (PDF)
Final Billing – Policy 1300 (PDF)