Payment Locations

Appalachian Electric Cooperative provides several convenient options to pay your electric bill.

In Person
  • Members may pay their bill at AEC's office - located at 1109 Hill Drive, New Market TN
  • Payments by US Mail may be sent to AEC, PO Box 710 Jefferson City, TN 37760

Appalachian Electric Cooperative
Office Hours: 7:30 a.m. to 5 p.m. Monday through Friday
Non-Office Hours: Night Deposit Box (Check or money order only) - payments are processed next business day.

AEC Kiosk – Fast & Easy

Located at our main office - 1109 Hill Drive, New Market. All Kiosks take payments 24 hours per day by cash, check or credit card.These payments are credited immediately in real time.

For your convenience, we have additional payment kiosks located inside Fast Stop Markets in the following locations:

  • 1008 Highway 92, Jefferson City
  • 5056 West Andrew Johnson Highway, Morristown
  • 1041 Highway 92, Dandridge
  • 3507 East Andrew Johnson Highway, Morristown
  • 7785 Rutledge Pike, Rutledge
Convenient Community Locations

Alpha

  • First Peoples Bank

Dandridge

  • Citizens National Bank
  • First Bank
  • First Peoples Bank
  • First Horizon Bank (Bank Customers Only)

Jefferson City

  • Citizens National Bank
  • First Bank
  • First Peoples Bank
  • Tennessee State Bank
  • US Bank

Kodak

  • Citizens National Bank
  • Tennessee State Bank

Morristown

  • Commercial Bank
  • Colonial Loan (Across From Lowe's)
  • First Horizon Bank (Bank Customers Only)
  • Home Trust

Strawberry Plains

  • First Peoples Bank

White Pine

  • Citizens National Bank
Automatic Bank Draft

Sign up for both ACH (the amount of your electric bill is deducted from your checking account) and our paperless E-bill option and receive a $1 credit on your bill each month, for as long as you maintain service with us. Complete this Automatic Bank Draft form or contact us at (865) 475-2032 extension 1810.

Pay by Phone

To pay by phone using a credit card, please contact AEC at one of the numbers below and press #2 for our Interactive Voice Response System and follow the automated prompt.

Jefferson & Sevier Counties: 865-475-2032
Grainger County: 865-828-5225
Hamblen County: 423-586-4755