Members may pay their bill at AEC's office - located at 1109 Hill Drive, New Market TN
Payments by US Mail may be sent to AEC, PO Box 710 Jefferson City, TN 37760
Appalachian Electric Cooperative Office Hours: 7:30 a.m. to 5 p.m. Monday through Friday Non-Office Hours: Night Deposit Box (Check or money order only) - payments are processed next business day.
Located at our main office - 1109 Hill Drive, New Market. All Kiosks take payments 24 hours per day by cash, check or credit card.These payments are credited immediately in real time.
For your convenience, we have additional payment kiosks located inside Fast Stop Markets in the following locations:
Sign up for both ACH (the amount of your electric bill is deducted from your checking account) and our paperless E-bill option and receive a $1 credit on your bill each month, for as long as you maintain service with us. Complete this Automatic Bank Draft form or contact us at (865) 475-2032 extension 1810.
To pay by phone using a credit card, please contact AEC at one of the numbers below and press #2 for our Interactive Voice Response System and follow the automated prompt.